Support that understands your needs
Located in Melbourne, we believe in meeting people where they are, with services built on respect and real understanding.
About us
Assistly was founded on the belief that everyone deserves the opportunity to reach their greatest potential. Hence the name - Emphasising on our goal to provide quality assistance across every step of you and your families journey. Working closely with participants, families, and carers we take a client centred approach to ensure we help curate the best possible plans that are practical, flexible, and effective.
Who we support
We work with individuals of all ages and abilities across Australia. We currently service participants in Perth Adelaide and Melbourne. From early intervention to adult support services, we tailor our approach to meet you at any stage of your journey, ensuring comfort, safety, and meaningful progress.
Our promise to You
We promise to provide support grounded in trust, respect, and compassion. Our team is dedicated to being dependable, understanding, and easy to communicate with. By creating a calm and encouraging environment, we aim to help individuals feel comfortable, empowered, and confident as they work toward their goals and engage with their community.
Some of the Services we provide
Assistly isn't here to manage you. We're here to support what matters to you. Every service we offer starts with listening and ends with results.
Support that fits you
From physiotherapy to occupational therapy, we design programs around your personal goals. Our team works with you to improve skills, mobility, and overall wellbeing.
Your home, Your independance
Our team provides tailored support for individuals living in shared or individual homes. We help with daily routines, skill development, and maintaining a safe, empowering environment.
Connecting with your community
We encourage engagement in local activities and social events. Our support helps you build friendships, explore hobbies, and strengthen your community connections.
A break when you need it
Take a break with peace of mind. We offer short-term support to give families rest while ensuring you continue receiving quality care and attention.
Getting you there safely
We provide safe, reliable transport to appointments, community activities, and more. Our aim is to help you stay mobile, connected, and independent.
Making everyday easier
We assist with everyday tasks to help you live comfortably and safely at home. From meal prep and personal care to household management, we’re here to support your independence.
Get the support you need now!
Let's talk about your needs and find the right support for you.
Real stories
Hear from people we support
FAQ
Answers to what you need to know
The National Disability Insurance Scheme is an Australian government program that provides funding and support to people with disabilities. It's designed to give you choice and control over the support you receive. Assistly helps you use that funding to build a life that works for you.
You'll need an active NDIS plan first. Once you have one, contact us to discuss your goals and needs. We'll work through the process together and get you set up with support that fits your plan.
Yes. Your plan can be adjusted as your needs change. We help you navigate those changes and make sure your support evolves with you. It's your plan, and we're here to make it work.
Our headquarters are located in Melbourne however we operate Nationwide, with clients we service being in Perth, Adelaide and a range of clients across Melbourne. If you're unsure whether we cover your location, reach out and we'll let you know. We're always looking to expand where we can help.
All our staff complete thorough NDIS training and hold relevant qualifications. We invest in ongoing professional development because your support deserves people who know their work.
More questions?
Were here to help